General inquiries
[email protected]
Use this address for website, business, sales-related, or other general questions that are not product troubleshooting requests.
Email Seven Dwarfs SoftwareSeven Dwarfs Software
Contact
Choose the address that best matches your message. Keeping product support separate from general inquiries makes it easier to understand what you need.
Product support
[email protected]
Use this address for product questions, bug reports, and unexpected product behavior. Check the Support page first for documentation and product-specific resources.
Before sending a product problem report
A short message with the right context is usually more useful than a long message without reproducible details.
Identify the product and version
Include version or build information when it is available.
Describe what you did
Explain the action, the result, and what you expected instead.
Include diagnostic context when useful
If the product can create a diagnostic report, review it first and attach it when it helps explain the problem.
Workflow feedback
Suggestions are most useful when they explain the job you are trying to complete, how you handle it today, and what makes the workflow difficult.
Product-specific feedback pages are linked from the relevant product and Support pages.
Choose a product in Support →Response expectations
Product support scope and response expectations depend on the product-specific Support Policy. General inquiries do not define or change the support terms of a product.